These Terms of Service are entered into between you and Greet Ninja (operated by Unicorn Vision, "we", "us", or "our"). By accessing or using Greet Ninja, you agree to these Terms. If you do not agree, please do not use the service.
These Terms govern your use of Greet Ninja, including free trials, subscriptions, acceptable use, third-party integrations, and limitations of liability. Greet Ninja is a software service that helps businesses automate Instagram service enquiry replies, appointment booking, and lead management.
Your use of the service is also subject to our Privacy Policy.
Greet Ninja is a SaaS platform operated by Unicorn Vision, designed for service-based businesses to help manage customer enquiries received through Instagram and related business workflows, including:
We may update, improve, or modify the service from time to time.
To use Greet Ninja, you must:
If you are using the service on behalf of a business, you represent that you have authority to bind that business to these Terms.
To access certain features, you may need to create an account.
You agree to:
You are responsible for maintaining the confidentiality of your account and for all activity under it.
We may offer a 14-day free trial to new users.
During the free trial:
At the end of the free trial, your account may convert to a paid subscription if you choose a paid plan.
We currently offer the following plans:
By subscribing to a paid plan, you agree to pay all applicable fees shown at the time of purchase.
You agree that:
Taxes, duties, or similar government charges may apply depending on your location and are your responsibility unless stated otherwise.
You may cancel your subscription at any time.
If you cancel:
Refunds and billing corrections are handled by Paddle, our payment processor, in accordance with the Paddle Refund Policy.
You agree not to use Greet Ninja to:
You are solely responsible for the content, messages, workflows, and business actions configured or sent through your account.
Greet Ninja may integrate with third-party services, including Instagram, Meta, payment providers, analytics tools, or scheduling tools.
You acknowledge that:
We are not responsible for the availability, policies, or actions of third-party services.
You retain responsibility for the customer and business data you submit or process through the service.
You represent and warrant that:
You are responsible for reviewing automated reply flows, appointment workflows, and customer communications before using them in your business.
Greet Ninja, including its software, branding, design, text, graphics, workflows, and related materials, is owned by Unicorn Vision or its licensors and is protected by intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable right to use the service during your subscription period in accordance with these Terms.
You may not:
If you provide suggestions, ideas, or feedback about Greet Ninja, you grant us the right to use that feedback without restriction or compensation to you.
We aim to provide a reliable service, but we do not guarantee uninterrupted or error-free operation.
You acknowledge that:
To the maximum extent permitted by law, Greet Ninja is provided on an “as is” and “as available” basis.
We disclaim all warranties, express or implied, including:
We do not guarantee that the service will produce any specific business result, number of leads, bookings, or revenue.
To the maximum extent permitted by law, Unicorn Vision and its affiliates, officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, business, goodwill, data, or opportunities.
Our total liability arising out of or related to the service will not exceed the total amount paid by you to us in the 12 months before the event giving rise to the claim, or $100 if you have not paid us anything.
Some jurisdictions may not allow certain limitations of liability, so some of the above may not apply to you.
You agree to defend, indemnify, and hold harmless Unicorn Vision and its affiliates, officers, employees, and partners from and against claims, damages, liabilities, losses, costs, and expenses arising out of or related to:
We may suspend or terminate your access to the service if:
You may stop using the service at any time.
Upon termination:
Your use of the service is also subject to our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and handle personal data.
We may update these Terms from time to time.
If we make material changes, we may provide notice by updating the effective date, posting notice within the service, or using the email associated with your account.
Your continued use of the service after updated Terms become effective means you accept the revised Terms.
These Terms are governed by the laws of India, without regard to conflict of law principles.
Any disputes arising out of or relating to these Terms or the service will be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India, unless applicable law requires otherwise.
If you have questions about these Terms, contact us at:
Unicorn Vision
Email: tech.greetninja@gmail.com
Address: A 26, Bibweadi, Pune 411037, India