Instagram DM automation for service businesses.
Greet Ninja auto-replies to Instagram enquiries, books appointments, and captures every lead — so your business stays full even when you're hands-on with a client.
- Instant replies to pricing, availability, and service questions from any customer
- Auto-collects name, service interest, and preferred date into a lead card
- Sends booking options and confirms the appointment — no human needed
- Simple pipeline: New enquiry → Quoted → Booked → Completed
Built for service enquiries, not spam. Cancel anytime.
Customer
Instagram DM
Hi! Ceramic coating starts from our menu—want a quick quote for your vehicle type?
Confirmed
Detailing appointment
Thu 15:00 · Ceramic maintenance
Lead card
Ready to reply faster and book more jobs? Start your free trial. No credit card required to explore.
Start free 14-day trialTrusted by service businesses using Instagram to win bookings
Designed for small businesses
14-day free trial
$49/month after trial
Missed DMs are missed jobs
Your best customers DM while you're polishing, coating, washing, or delivering a car. If they don't get an answer quickly, they message the next studio. Greet Ninja replies instantly, qualifies the job, and gets it booked.
- No more late replies after working hours
- No more losing hot leads to faster competitors
- No more messy chats with no follow-up system
Without Greet Ninja
- Missed DM
- Slow reply
- Lost booking
With Greet Ninja
- Instant reply
- Booking sent
- Lead captured
How it works
Connect Instagram in minutes
Securely connect your Instagram professional account and get started without changing your existing workflow.
Add your services and business details
Add your services, pricing, operational hours, and business info. The AI uses this to answer customer questions accurately.
Turn enquiries into bookings
When someone sends a DM, Greet Ninja replies instantly, collects job details, offers booking options, and creates a lead automatically.
Instagram professional accounts are the standard requirement for official business messaging integrations.
Everything you need to turn Instagram DMs into booked jobs
Automated DM service enquiry replies
Answer common service questions instantly—even when your team is busy on the floor.
- ·Replies to common questions like pricing, timing, and service availability
- ·Qualifies leads with short questions like vehicle type, service needed, and preferred timeframe
- ·Keeps responses fast and consistent
- ·Turn AI on or off per conversation, or set a global default for new chats
- ·Human takeover anytime
Appointment booking
Reduce back-and-forth and move interested customers straight to a booking.
- ·AI checks your available slots and offers times within your operational hours
- ·Capture preferred date and time automatically
- ·Confirm appointments and reschedule in-thread when things change
- ·Keep your team focused on service, not inbox management
Lead management
Every enquiry becomes a trackable lead instead of getting buried inside chat history.
- ·Create a lead card for every enquiry
- ·Track status from New to Quoted to Booked to Completed
- ·Each lead is linked to the service enquired about — no manual tagging needed
- ·Follow up before leads go cold
Business dashboard
See exactly where each enquiry stands and how your studio is performing.
- ·Track leads, bookings, and revenue in one view
- ·Daily and monthly trends so you know what is working
- ·Conversations marked unread until you or the AI responds
- ·Timezone-aware scheduling — slots respect your local business hours
See the full workflow in action
Watch how a single Instagram DM flows from pricing answers to a chosen date and a booking on your dashboard.
Customer asks
What is the price for ceramic coating?
AI replies instantly
Structured reply with next steps
AI answers customer queries and shares pricing
FAQs, service fit, and clear pricing guidance in-thread
Customer chooses a preferred date
Date captured in-thread
Booking gets confirmed
Slot held and confirmed
Booking is created on the user dashboard
Appears in your GreetNinja bookings—no manual entry
From first DM to confirmed booking in one smooth flow.
Why detailing studios use Greet Ninja
Reply faster
Be first to respond when customers are ready to book.
Book more jobs
Turn more Instagram conversations into real appointments.
Stay organised
Keep every enquiry, quote, and booking in one place.
Save admin time
Let automation handle repetitive DMs while your team works on cars.
Simple pricing for service businesses
$49
/month
After your 14-day free trial
- Self-serve signup
- Cancel anytime
- Built for small service businesses
- Start without a complex setup
What detailing studios care about
Placeholder testimonials until you add real customer reviews.
“We used to miss DMs during coating jobs. Now every enquiry gets a reply and a booking option within seconds.”
“Our quote follow-ups are finally consistent. The lead board alone paid for it.”
“More bookings from the same Instagram traffic—without hiring another admin.”
Frequently asked questions
Does this work with Instagram rules?
Yes. Greet Ninja is designed for customer-initiated service enquiries and follows platform messaging constraints for business messaging.
Will it send cold DMs?
No. It is built for replying to inbound enquiries, not spammy outbound messaging.
Can I customise replies for my services?
Yes. Add your services, pricing, business hours, and location. The AI uses that information to answer questions accurately for your specific business.
Can I take over the conversation manually?
Yes. You can step in anytime.
Do I need a professional Instagram account?
Yes. Instagram professional accounts are typically required for official business messaging integrations.
Can I cancel anytime?
Yes. The subscription is month-to-month after the trial.
Built for service businesses using Instagram
Secure account connection
No password sharing
Built for inbound service enquiries
Clear audit trail of replies and lead updates
AI on/off control per conversation — pause or hand over anytime
Email support available
Customer enquiry data is used to reply, book, and manage leads. Businesses remain in control of their customer conversations and should publish a clear privacy notice and terms page.
Start turning Instagram DMs into booked detailing jobs
Set up in minutes, automate service enquiry replies, and start converting more Instagram conversations into appointments.
$49/month after trial. Cancel anytime.