Stop Losing Pet Grooming Bookings to Unanswered Instagram DMs
Greet Ninja is the Instagram DM automation tool built for pet grooming businesses. It replies instantly to every enquiry, answers breed-specific questions, captures lead details, and helps turn DMs into confirmed appointments — around the clock.
No credit card required · 5-minute setup · Cancel anytime
Pet Owner
Instagram DM
Absolutely! Full groom for a goldendoodle starts at $95. Next opening is Tuesday 10am — want me to hold that slot?
Confirmed
Grooming appointment
Tue 10:00 · Full groom · Goldendoodle
Lead card
Instagram DMs Should Fill Your Grooming Calendar. Not Create More Work.
For most pet grooming businesses, Instagram is where new clients start. They see your before-and-after photos, fall in love with the results, and slide into your DMs.
They ask about your pricing for their specific breed. They ask whether you handle anxious dogs or cats. They ask about your availability this week. They ask how long a full groom takes and whether you have parking.
Then the problems start.
You are elbow-deep in a doodle groom when three new enquiries land. By the time you are free to reply, two hours have passed. Those pet owners already booked the groomer down the street who replied in five minutes.
And it happens again the next day. And the day after that.
Every unanswered DM is a booking your grooming business did not get.
Common pain points
- Pet owners DM asking about breed pricing while you are mid-groom with no free hand to reply
- Evening and weekend enquiries pile up overnight — by morning those clients have already booked elsewhere
- The same questions every day: "Do you do doodles?", "How much for a bath and trim?", "Are you free Saturday?"
- New clients ghost after the first unanswered DM — you never even knew they were interested
- No way to track which enquiries turned into bookings and which ones were lost to slow replies
- Staff spend more time copying and pasting the same answers than they do on actual grooming work
Greet Ninja Is the AI Receptionist Your Pet Grooming Business Has Been Missing
Greet Ninja connects to your Instagram and works like a dedicated receptionist for your DMs — 24 hours a day, 7 days a week, even while you are grooming.
It knows your services, your prices, your breeds, and your availability. When a pet owner slides into your DMs, they get an instant, accurate reply. Not radio silence. Not a three-hour wait. An actual answer that moves them toward booking.
You focus on the grooming. Greet Ninja handles the inbox.
- Reply to every Instagram DM the moment it arrives — even during a full day of grooms
- Answer breed-specific pricing and service questions automatically and accurately
- Share your grooming menu, turnaround times, and availability without lifting a finger
- Capture pet owner contact details and pet info as conversations happen
- Keep interested clients warm so more enquiries convert to confirmed appointments
How Greet Ninja Works for Pet Groomers
Connect your Instagram account
Link your pet grooming business Instagram in minutes. No technical setup required — Greet Ninja walks you through the whole process.
Add your grooming services and pricing
Enter your services, breed-specific pricing, turnaround times, and any FAQs pet owners typically ask. Greet Ninja uses this to reply accurately.
Greet Ninja starts replying instantly
When a pet owner DMs asking about pricing, availability, or which services you offer, Greet Ninja responds immediately with the right information.
Lead details captured automatically
As conversations happen, pet owner contact info and pet details are collected so nothing falls through the cracks.
More enquiries convert to bookings
Fast, consistent replies keep potential clients engaged. More conversations move forward to confirmed grooming appointments instead of going cold.
Built for the Way Pet Grooming Enquiries Actually Happen
Reply while you are mid-groom
Even when both hands are on a dog, Instagram enquiries get answered instantly — no delay, no dropped leads.
Stop losing clients to faster groomers
Pet owners book the first groomer who replies. With Greet Ninja, that groomer is always you.
Cut the repetitive DM workload
Stop typing the same breed pricing and service answers fifty times a week. Greet Ninja handles it automatically.
Consistent, professional replies every time
Every pet owner gets accurate, on-brand information — whether it is a Monday morning or a Sunday evening.
Capture more pet owner leads
Do not let interested clients vanish into your DMs without their details being saved and followed up.
A smoother path from enquiry to appointment
From the first DM to a confirmed grooming slot, Greet Ninja keeps the conversation moving forward.
Everything Your Grooming Business Needs to Handle Instagram Enquiries Better
Automated Instagram Replies
Respond instantly to every DM without needing to be online. Greet Ninja handles new enquiries the moment they arrive.
Breed-Specific FAQ Handling
Answer questions about pricing by breed, coat type, service time, and special handling requirements — automatically and accurately.
Grooming Service Explanations
Share clear details about your full groom, bath and trim, de-shedding, nail grinding, and other services so pet owners know exactly what they are getting.
Pet Owner Lead Capture
Collect owner contact info and pet details during conversations so you can follow up, build a client list, and never lose a warm lead.
Booking Assistance
Guide enquiries toward a confirmed appointment by answering availability questions and moving the conversation forward step by step.
Conversation Visibility
See all your incoming Instagram enquiries in one place so nothing gets missed and no lead is left without a follow-up.
Lead Management Dashboard
Track every interested pet owner from first DM to booked appointment so your grooming calendar stays organized and full.
Common Pet Grooming Enquiries Greet Ninja Can Handle for You
Breed-Specific Pricing Questions
- ·How much for a full groom on a goldendoodle?
- ·What do you charge for a small dog bath and trim?
- ·Is the price different for double-coated breeds?
Service Menu Questions
- ·What services do you offer?
- ·Do you do de-shedding treatments?
- ·Can you do a puppy first groom?
- ·Do you offer nail grinding or just clipping?
Appointment Availability
- ·Are you available this Saturday?
- ·What is your next opening for a medium dog?
- ·Can I book a last-minute slot this week?
First-Time Client Questions
- ·How long does a full groom usually take?
- ·Do you use cage-free grooming?
- ·Where are you located and do you have parking?
Special Handling and Care Questions
- ·Do you handle anxious or reactive dogs?
- ·Can you groom senior pets?
- ·Do you use natural or hypoallergenic shampoos?
Follow-Ups and Re-booking
- ·Keep clients warm when they enquire but do not book immediately.
- ·Remind returning clients about upcoming grooming schedules.
Easy to Try. Low Risk. Built for Real Grooming Businesses.
Starting with Greet Ninja does not need to feel like a complicated software rollout.
Connect your Instagram, add your grooming services and pricing, and Greet Ninja starts handling enquiries. Most grooming businesses are up and running in under five minutes.
You get a full 14-day free trial to see how it fits your business and your clients before you commit to anything.
- 14-day free trial — no credit card required
- Set up in under 5 minutes without technical knowledge
- Works alongside how you already run your grooming business
- Reduces manual DM workload from your very first day
- Simple enough to start without a long learning curve
- Cancel any time with no lock-in or cancellation fees
Try Greet Ninja Free for 14 Days
If Instagram is bringing enquiries to your pet grooming business, how fast you reply directly affects how many of those enquiries turn into paying appointments.
Start your 14-day free trial and see how Greet Ninja handles DMs, captures pet owner details, and helps your grooming calendar stay full — without adding more to your plate.
No credit card needed. See how it works before you commit.
Frequently asked questions
Can Greet Ninja handle questions about specific dog breeds?
Yes. You set up your own service and pricing information including breed-specific details. Greet Ninja uses that information to give accurate answers to questions about different breeds, coat types, and service requirements.
What if a client needs to reschedule their pet's appointment?
Greet Ninja can handle rescheduling enquiries by collecting the details and flagging them for your attention. You stay in control of your booking calendar while Greet Ninja manages the initial conversation.
Does it work if I run seasonal promotions or special offers?
Yes. You can update your information in Greet Ninja to reflect current promotions, seasonal deals, or limited-time offers. It will then mention those when relevant in conversations.
Will it handle questions about anxious or special-needs pets?
You can include handling notes and special care information in your setup so Greet Ninja can address those questions accurately. For complex situations, it can indicate that a team member will follow up personally.
Is Instagram DM automation safe for my business account?
Greet Ninja uses Meta's official Messaging API to send replies. This means your account operates within Instagram's approved guidelines and there is no risk of your account being flagged or restricted for automation.
How long does it take to set up?
Most pet grooming businesses are live within five minutes. You connect your Instagram, enter your services, pricing, and key FAQs, and Greet Ninja starts responding to new DMs right away.
What if I want to take over a conversation personally?
You always have full visibility into conversations and can step in at any point. Greet Ninja is there to handle the routine enquiries so you can focus your personal attention on the clients who need it most.
How much does it cost?
Greet Ninja is $49 per month or $499 per year. Both plans include a 14-day free trial so you can test it with your real enquiries before making any decision.
Every Unanswered DM Is a Booking Your Grooming Business Did Not Get
Pet owners who DM you are ready to book. They just need a fast, helpful reply.
Greet Ninja makes sure every enquiry gets an instant response — answering breed questions, pricing, availability, and more — while you focus on the actual grooming work.
Start your 14-day free trial today and see how quickly your Instagram enquiries start converting into confirmed grooming appointments.
Built for pet groomers who want fewer missed enquiries and a fuller booking calendar.